We hope all our customers and passengers are keep safe and well.
As an update and reminder we just wanted to confirm what services and frequency's will be operating on Saturday's from the 4th April for the foreseeable future.
From Monday the 6th April for the foreseeable future.
We are working hard to publish the updated timetables to our website and apologise if any of these changes have effected your journeys.
We are pleased to announce that from the 6th April 2020, Falcon will be Epsom's new Premiere Bus Company.
From the 6th April 2020 we will be operating the following buses services that serve Epsom -
Initially due to the Coronavirus Pandemic we will be operating to emergency timetables (which are shown on our website) once things return to normal, the current full timetables will be back in operation.
We look forward to welcoming our new passengers on board from Monday.
We wish all our customers and passengers safety and good health 'Stay Well'
We are pleased to announce that following the support of our friends at Surrey County Council who have now provided some financial support for our Flagship 461 service.
We have been able to improve the frequency of our service back to an hourly service (from the 2 hourly service that has been in place this week). We will operate the hourly throughout the week and Saturdays for the foreseeable future while the Coronavirus Pandemic continues.
We thank you for your patience and hope that the disruption has not inconvenienced you to much.
Please see the Flagship 461 page for the revised timetable.
We have taken the decision due to the reducing passenger number to suspend the 431 service between Addlestone and St Peters Hospital.
However to replace this suspension our Flagship 461 service has been extended to serve St Peters Hospital.
Please see our website for the revised time table,
Due to the continued reduction in passenger numbers it is with regret that we have to announce that we are further reducting the frequency of our Flagship 461 service.
With effect of Monday 30th March 2020 the service frequency will be reduced to a 2 hourly service in both directions, we will continue to operate the route between St Peters Hospital and Kingston Upon Thames.
To further reduce our costs we have taken the decision to remove the onboard WIFI from the 461 service for the foreseeable future.
Our revised time table is available on our website under the 461 service.
If there are any queries please do call our offices.
We continue to operate all other services to our emergency timetables, and our depot is manned as usual.
We hope all our passengers and customers continue to be healthy
In these unprecidented times we wish all our customers and passengers Health and Safety over the coming months.
The numbers of passengers we are carrying is reducing while we all self isolate ourselves to fight the Coronavirus.
We at Falcon are dedicated to provide passenger transport to our key workers and so we will continue to run most of our bus services. However due to the reduction in passenger numbers we are having to make the following changes to our time tables with effect from Wednesday 25th March 2020.
Copies of our time tables will be updated to our website tomorrow morning, and copies will be made available on the buses from Wednesday.
We apologise for any inconvenience these changes have made to your journeys and hope to be back to normal full service as soon as possible.
If you have any queries please contact our offices.
Further to our service update on the 18th September, we are pleased to advise that our Mobile Phone App is now back working. This means that all M-Tickets should now be fully operational.
We apologise for the any issues that this issue has caused you.
We apologise for the issues that some off you may have found over the past few days of issues of our mobile phone app not working and issues where you have been unable to use your M-Tickets.
Our Website / App partners are working on the issue and we hope to have everything fully operational by the end of the week.
If you are having issues using your M-Ticket and have to purchased a standard fare on the bus from our driver please keep hold of your paper ticket and contact our office where we will make a full refund for the extra costs you have incurred.
We apologise for any issues that this may cause to your journey.
We apologise for the delays to our services today due to roadworks that have affected routes 456 and 28.
There are currently major traffic delays in West Byfleet and the surrounding areas (backing as far back as Addlestone) due to roadworks and temporary traffic lights that have seen Woking bound services running up to 1 hour late. These lights are in place for the next 13 weeks. Due to the late running certain trips on the 456 at peak times may be curtailed. We will provide a further update this afternoon.
Due to road works in St Johns Guildford Bound 28 services are running upto 1 hour late arriving at Guildford, this has ment that due to this late running certain peek hour trips on the 28 will be curtailed.
We apologise for any inconvenience this may cause to your journeys.
We have been notified of a road closure between Brookwood and Pirbright on Monday the 18th March 2019.
The road will be closed at the railway bridge at Dawney Hill in both directions between 09:30 and 15:30 so between these times the route will not serve Brookwood or Pirbright Camp, in the Guildford direction it will divert at the Brookwood Traffic lights going Straight on towards Guildford, turning right onto Cemetery Pales, White Hart Corner, Ave De Cagny and then left onto Guildford Road back to normal line of route. This will be reversed in the opposite direction toward Woking.
All journeys before 09:30 and after 15:30 will follow normal line of route.
We apologise for any inconvenience caused to our passengers.
We apologise but due to a technical issue at the present time our live bus tracking facility is not working fully.
Our Website and App suppliers are currently working on the system at the current time to rectify the situation.
Please rest assured that all our services are running as normal.
We apologise for the delays to our services today due to roadworks that have started on our affected routes being the 514/515 and 456.
There are currently major traffic delays in Kingston due to roadworks and this is having an impact our the service. The 515/514 service is currently terminating at College Roundabout heading into Kingston. Services to Weybridge are commencing from College Roundabout.
Due to road works on New Haw road the 456 service is operating with delays heading into Staines and Woking of upto 20 minutes in either direction.
We apologise for any inconvenience this may cause to your journeys.
We apologise to any passengers who are waiting or traveling on our services this morning.
Due to the closure of the M25 and Hampton Court Road this morning all our bus services are running late this morning, they are all being affected by the additional traffic in the area.
We apologise for any inconvenience that this has caused to your day.
See the new timetable here:
431 and 461 Timetable
We are pleased to announce that Contactless Payments are now being accepted on all our bus routes.
As of today 24/10/2018, it is now possible to purchase any ticket that is normally available to buy on the bus, up to the value of £30, using Contactless Payment bank card or via Apple or Android Pay.
Check the site and app for planned and scheduled service changes.